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ProxyLink teams allow MSPs to give engineers access to specific client groups and devices without sharing admin credentials.

Team roles

RoleAccess
OwnerFull admin access — manage team members, all clients, all devices
EngineerAssigned client groups only
EmployeeAssigned devices only

Inviting team members

  1. Go to Teams → your team → Invite Member
  2. Enter their email address and select a role
  3. They receive an invitation email — no ProxyLink account required, they create one during acceptance

Assigning access

  • Engineers are assigned to client groups. They can see all devices within their assigned groups.
  • Employees are assigned to specific devices. They can only access those devices.
Neither role can see clients or devices outside their assignment.

Plan limits

Teams are available on the MSP plan. Team size: up to 5 members (MSP), unlimited (Custom).